a quick bite @ Sushi King, Mid Valley

 15th Feb, Monday - Its 2nd day of New Year, and i decided to loiter at some shopping complex out of boredom; CNY guest, CNY tv shows and CNY etc etc. thus i went to Mid Valley and have some window shopping. the mall was packed with peoples despite being the 2nd day of new year!

After some tiresome non-stop walking and purchasing (bought my fav. eau de toilette), i decided to rest my legs and have a quick bite at Sushi King. Sushi King was no exception with the amount of people inside it. I try to find a seat near the conveyor belt but most were taken. To my disappointment, all tables were either taken or not cleaned yet. Moreover, a section of the restaurant was closed.It was near 10 pm by then.

I get some staffs to clean one of the tables and they did a really poor job at it; some drinks dropped and got spilled all over the floor below the seating area but they overlooked it. I asked them to mop it up but by then, i can clearly see their discontentment and resentment to do the job; there were no smiles but gloomy facial expression.

 When i finally get seated, there were no one to take my orders and there were no empty clean plates on my table. Once again i have to get someone over to place my order and one waiter just came and say "may i take your orders?". So i replied "can i have the menu?"...

Well, by this time i realized that the service at Sushi King, Mid valley (lower ground floor) is really really poor. I observe the environment and felt that the restaurant is very noisy and it feels as if one were in the middle pf a fish market of some sort. You can clearly hear the plates clashes, cooking utensils being moved around and the staff chatting among themselves LOUDLY. Above all, there weren't a single smile on the waiter/waitress when serving the customers.

When my food arrives, i realize the sushi wasn't exactly sushi. It was poorly made and the sushi was out of shape. The sushi rice was very loose due to insufficient compression and it really really looses my appetite. Wow... Thank you.. and then, they say some orders cannot be made and they even some of my orders (happens to be my fav. dish). Sigh.

Ah well, you just can't expect so much when its near closing time and the staff are anticipating to go home. But then again, i would like to make a few points:

1) i know its near closing time, but its expected of your job to work late. after all, pizza hut open till 11 pm, yours are only till 10 pm.

2)even if you are tired, the least you could do is to endure it; don't show discontentment to customers cause customers didn't do anything wrong.(i smiled with each & every of them when requesting/ordering, but they just throw back discourteous replies)

3)give some standard level of service, you ain't working at some kopitiam or mamak stalls. no customers will ever want to revisit a restaurant with unpleasant staffs

There are actually more small annoyance, but i guess i rather leave it out. The conclusion, two thumbs down for Sushi King, Mid Valley. Unless they improve their level of service, i would never step into that branch of Sushi King.

p/s : no personally taken photo cause not really in a good mood @ sushi king.